Buy Tickets
Advance ticket purchase is encouraged. You can buy tickets online, via email [email protected] or over the phone at 207-282-0849
Purchase Your City Theater Tickets
Purchase Tickets Online
Easily select your seats and purchase tickets for any upcoming performance online.
All ticket prices include all fees.
If you receive an error message while purchasing tickets through our Purple Pass platform, we apologize for the inconvenience and ask you to please email the Box Office at [email protected] or call us at 207-282-0849
Coupon Packs
The Coupon Pack allows you to purchase a bundle of tickets and select your shows and seats online at later date.
You get 5 tickets for the price of 4. Please note that coupon packs can only be used on the City Theater Main Stage Productions. Please email [email protected] with questions regarding coupon applicability.
You can also purchase coupon packs by contacting the Box Office via email at [email protected] or call us at 207-282-0849
Contact The Box Office
The Box Office does not have regularly scheduled hours open to the public. Our staff and volunteers will be happy to respond to your inquiries by email and phone.
If you leave a voice message, your call will be returned. Patrons must use a credit or debit card (Visa, Mastercard, or Discover) as payment over the phone.
Purchased tickets are included as a PDF on your Purple Pass email receipt. City Theater will accept either your Purple Pass email receipt or the PDF ticket attachment as proof of purchase and seat assignment. For those unable to provide this email or attached PDF, a list of all orders is held at the Will Call table in the lobby before each performance.
Accessibility
We have several options for seating on the orchestra level. The balcony is not wheelchair accessible.
There are two flights of stairs at the Main Street theater entrance to the lobby. Patrons who are unable to climb stairs, or prefer not to, are welcome to use the rear ramp entrance in the City Hall parking lot. The ramp entrance is located by the stage door. Ushers will be inside to assist you.
Handicap parking is available behind the theater in the City Hall parking lot. If you are arriving by the North-bound directions, take the right immediately after the City Hall building and a sharp right into the parking lot. If you are arriving by the South-bound directions, take the left immediately before the City Hall building and a sharp right into the parking lot.
If you have any questions about accessibility, please contact us via email at [email protected] or call us at 207-282-0849
City Theater Ticketing Information and Policy
Before You Buy:
Please note that our online ticketing system does not work for all tablets and cell phones. If you have any issues or errors while purchasing tickets online, please call the City Theater Box Office.
General Notice
The Biddeford City Theater Box Office is the only authorized ticket seller for Biddeford City Theater shows, events, and performances.
We urge you to only purchase tickets from the Biddeford City Theater Box Office and be certain that you are purchasing tickets directly from City Theater when you do.
When you buy tickets from City Theater, we ensure that patrons will receive the lowest prices, any possible discounts, and the most current information.
Ticket Policy
Each ticket purchased is a revocable license to attend a specific performance at City Theater. By your ticket purchase, you agree not to resell any ticket purchased from City Theater. Patrons who violate this policy may be subject to the revocation of their tickets.
In its sole discretion, Biddeford City Theater reserves the right to revoke tickets purchased with the intent for resale. We reserve the right to change the ticket delivery method to Will Call at any time. If there is a question about a resold ticket that violates this policy, ticket holders may be required to produce a government-issued photo ID matching the name on their tickets and/or the credit card used to purchase the tickets.
Third-Party Resellers
Biddeford City Theater is not affiliated with nor authorizes the sale of tickets through any secondary ticket websites, third-party resellers, or ticket brokers. When purchasing through resellers, you may pay more than face value, may not receive any applicable discounts, tickets may not be valid, and City Theater will not guarantee entry into the event.
Tickets on third-party websites are often listed for sale even though there are no tickets to sell, as many resellers who claim to have tickets before they go on sale do not have actual tickets in hand.
Website Policy
As a user of the Site, you agree not to:
- Attempt to impersonate another user or person.
- Use a buying agent or purchasing agent/broker to make purchases on this Site.
- Use the Site without written authorization as part of any effort to compete with us or use the Site and/or Content for any revenue-generating endeavor or commercial enterprise.
Best Purchase Practices
Ways you can ensure you are purchasing from the correct site:
- Bookmark our official website, https://citytheater.org/buy-tickets/
- Subscribe to our email newsletter (more information at the bottom of this page)
- If tickets are unavailable, contact the Box Office instead of searching a third-party site.
Refunds or Exchanges
All sales are final. We do not offer refunds or exchanges.
Refunds on tickets are only permitted for a canceled or postponed event.
Thank you to our Ticket Partner, Cowbell.
Next time you visit Cowbell, please thank them for supporting the arts!
Ticket Partners
Ticket Details
Seating Chart
LATE ARRIVALS ARE SEATED AT THE DISCRETION OF THE HOUSE MANAGER
City Theater is located adjacent to City Hall at 205 Main Street in Biddeford, Maine.
Please consider the following
When attending a City Theater show or event, please consider the following.
Mainstage performances are Friday and Saturday evenings at 7:30 pm. Matinees are on designated Sundays at 2:00 pm.
Non-mainstage performances have varying times. Please check the Buy Tickets page for additional information regarding start times.
Patrons can begin to take their seats 30 minutes before the show starts while the theater is open to the public 60 minutes before the show starts.
Ticket information for special events and performances are listed on the event’s page, and can be seen on the Buy Ticket page under the specific production.
Unless otherwise denoted, there are no ticket packages available for special events and guest performances.
Public parking is available anywhere around City Theater (please follow all posted parking signs) and in the bank parking lots (Bank of America, Biddeford Savings Bank, People’s United) during performances.
Premium Parking has a variety of parking options near City Theater, and patrons can pay on site using CameraPay & TextPay, or reserve parking in advance using their website or free mobile parking app. More information about Premium Parking options, including a map of Premium Parking lots and garages near the theater, can be found online.
We have several options for seating, with the exception of our balcony area.
There are two flights of stairs at the Main Street theater entrance to the lobby. Patrons who are unable to climb stairs, or prefer not to, are welcome to use the rear ramp entrance in the City Hall parking lot. The ramp entrance is located by the stage door. Ushers will be inside to assist you.
Handicap parking is available behind the theater in the City Hall parking lot. If you are arriving by the North-bound directions, take the right immediately after the City Hall building and a sharp right into the parking lot. If you are arriving by the South-bound directions, take the left immediately before the City Hall building and a sharp right into the parking lot.
We have several options for seating on the orchestra level. The balcony is not wheelchair accessible.
City Theater is air-conditioned. During summer performances we suggest that you bring a sweater or light jacket for your comfort.
Late Arrivals are seated at the discretion of the House Manager.
All sales are final. We are unable to give cash or credit refunds.
